15 December 2008

Best train food in the UK (and better than Selfridges)

Yes, I know that sounds potentially like the best hotel in Myanmar, but no - it exists, it is very very good, and so, is about to disappear.

It is on National Express East Anglia - between London Liverpool Street and Norwich. Not all trains, but around every second train at peak times during the week, including the middle of the day, there is a restaurant car on the train - available to all classes, serving excellent food with fantastic service. I've had breakfasts twice and dinner once on this service, and will have it for the last time later this week. You see National Express East Anglia has decided it can make more money replacing the restaurant car with a carriage with seats - not surprising - but it is sad for those who use it.

You see it has been full the three times I have used it. Last time I got on the train 10 minutes before departure, got one of the last seats, and the Christmas menu dishes had already been ordered. So it is popular.

and the food and service are worth it.

For £14.95 on the 0800 from Norwich on Monday 8th December, I got hot porridge, with an unlimited supply of toast and croissants, and selection of preserves including marmite. Well cooked and delicious. Apple juice and bottomless cups of coffee. Then came the eggs benedict, with two eggs, fresh smoked salmon with lemon on fresh soft buttery muffins and lashings of hollandaise sauce. I have had eggs benedict in restaurants in several countries, and this is seriously one of the best I have ever had. Better than the one I had for hotel breakfast two weeks before. The eggs cooked to perfection, the muffins lightly toasted and melting in the mouth, smooth lemony hollandaise and delicious salmon. It was decadently delicious, and with the coffee and juice, was quite a start to a day. There are plenty of hot choices.

Dinner lived up to standards as well, on the 8.30pm from Liverpool Street on 11th December, with a starter of lobster tails on rocket, a mains of grilled salmon fillet with beans and potatoes, and dessert of white and dark chocolate torte. Fresh ingredients, beautifully prepared and cooked. Salmon that melted in my mouth, a delicious sweet professional chocolate torte, as good as any I've ever had. All up £22 including drinks, complementary rolls and butter. I have had far too many meals in restaurants that aren't a patch on this food - cooked by a chef in a 20 year old train going at 100mph. All with silverware, crockery, and a total of six staff working in the carriage. For 30 patrons.

The service from the waiting staff can also show up those in many restaurants. Friendly, constantly helpful, grateful to be serving. I tipped them on the last trip generously as a result. It is only sad that apparently 40% lose their jobs with the change to the uninspiring "cafe bar" service. Clearly the price of the meals, given popularity, could've been popped up a bit to make more money - but tis a sign of the times - only one meal serving could be made in the carriage for the trip.

The restaurant car is removed for the last time this Friday - 19 December. I will be having my last dinner this Thursday evening on the service. It will be sadly missed.

By contrast, other food on trains in the UK deserves the reputation it has earnt. Virgin Trains between London and Manchester offers free food in first class, it has to be, you wouldn't pay for it. Breakfasts comprise a choice of orange and grapefruit juice, a couple of packet supermarket cereals, and then some cold toast, fried eggs, overcooked bland sausages and bacon, or slivers of toast with a small pile of (if your lucky) reasonably cooked scrambled eggs and a couple of slices of salmon. It is almost barely worth the effort AND the staff service ranges from the quite good to the utterly indifferent. Seriously - Virgin Trains should hire those National Express East Anglia catering staff that are made redundant, to teach its staff some simple courtesies - like looking like you give a damn about customers being happy.

However, I've used Virgin Trains so much my expectations are so low. £180 one way first class London-Manchester gets you 2 class service. The London-Norwich restaurant car isn't part of the fare, but anyone first or second class ticket holders, can use it. Beardie could learn something from NXEA. Virgin Atlantic in Upper Class is good, Virgin Trains has all the signs of a lacklustre monopoly.

So could Marco Pierre White. You'd think a restaurant carrying his name would carry his reputation for first class food, but Frankies in Selfridges (yes Oxford Street) was an ep

Update

Ahh been too busy, with work, planning trip home, buying presents, got a new digital camera, and really been enjoying Christmas. So there! Not going to be too much politics for now, because really it is time to forget the control freaks who think making the world a better place is telling people what to do. Bask in the joy of the mismanaged US car companies panicking like scared children begging for the Federal Government to thieve from others to save their "essential industries", when the better outcome would be to let the least competent fold, and be taken over by others. Bask in the joy of remembering Helen Clark is no longer Prime Minister of New Zealand, and think momentarily of how bloody lucky you are that you don't live in Zimbabwe, North Korea, Afghanistan, Iran, Cuba, Myanmar, Turkmenistan etc. Remember that - and that it isn't really luck - but the wise choices of your forebears, and those who fought tyranny elsewhere.

On a minor note I will miss one minor luxury - the best train food in Britain.

10 December 2008

The new government's plan

Pardon me if I am unenthused. Not PC has a detailed run down of what has been announced, and his views pretty much match my own.

So is there anything to be grateful for?
- Tax cuts (modest though they will be) will be welcome, wont be enough to make a difference to the economy, and the unions will cry that the efficiently run first class service state sector wont be able to function properly without the largesse;
- Tougher bail and parole laws. Something positive here, a step towards the core role of the state actually doing its job. Protecting us from serious criminals.

Meanwhile, there is:
- More state welfare to "help people out" in the recession, when it would be better "spent" in giving people bigger tax cuts, instead of giving people another excuse to NOT be frugal;
- Think Big for the 21st century. Doing what Barack Obama has already indicated, throwing money at "infrastructure". Road projects that aren't worth it, subsidising broadband for those who want to watch more video online and can't be arsed paying for it and more. Not the slightest indication that economic efficiency will be at the forefront and squeezing out the private sector to be avoided.
- DNA testing for everyone arrested of imprisonable offences. Screw the presumption of innocence, the state will treat you as a "likely suspect" for the rest of your life whether you committed the crime or not. Of course nice card carrying members of the National Party and their families don't ever get arrested, so the only people who should fear this are probably guilty of crimes we never caught them doing right? Utterly vile - and the European Court of Justice recently ruled the UK government couldn't keep doing this either.

NOTHING substantive to address the deficit of quality and consumer influence over education or healthcare. Wealthy parents who vote National, of course, will keep paying for a private education (and paying taxes for someone else's kids' education too), middle income parents will be forced to pay for state education and can't afford to pay twice. The teachers' unions will still have the government by the windpipe on pay, the absence of performance pay and the education system will still have a centrally controlled syllabus, full of collectivist, anti-reason dogma. Education will still be the cornerstone of how the left maintains control over the minds of so many New Zealanders. ACT (and the UK Tory) policy of the relatively modest Swedish voucher model, is totally absent.

Healthcare? Likewise - not even a chance that there will be fundamental reform of this queuing based, producer/bureaucratically driven system.

Now you will have noticed tinkering, such as a conference proposed by the Families Commission being canned. Looks like a great saving doesn't it?

Why not can the whole damned thing? Oh I know why, because John Key decided, even though ACT gave him a clear majority, and the Maori Party could too, to enter into a confidence and supply agreement with Peter Dunne.

Peter Dunne, who has kept Labour in power for the last two terms.
Peter Dunne, who voted for the Electoral Finance Act, but now "regrets it" conveniently.
Peter Dunne, who IS a party of one, who couldn't have given National a majority, who has been the biggest political whore of the country since Gilbert Myles (albeit Dunne has 10x the intelligence of Myles).

I await the first bureaucracy to be completely scrapped - and I don't mean having its functions all shift into a new one, or bloating an existing one. I mean abolish it.

Families don't function any better with the Families Commission than they did before - let Dunne throw his toys out of his cot. The only people who care about this bureaucracy are Dunne and its employees.

Zimbabwe's Christmas

You wont be surprised. The cholera epidemic, the kwashiorkor, the continued harassment of MDC politicians and advisors, and Mugabe's continued lavish thumbing of his nose at the world and his people.

and South Africa's blood stained repulsive support for him. Archbishop Desmond Tutu has called for Mugabe to be removed by force if he wont resign. The ANC continues to provide succour to this murderous corrupt autocracy, and you have noticed the mass protests against both the Mugabe regime and the ANC by those who once fought apartheid - seems that dictatorship is only worth fighting if it is racist. President Bush has called for Mugabe to go - a good Christmas present for Zimbabwe would be to arm the MDC, for Zimbabwe's neighbours to isolate it completely, except for humanitarian aid.

How many have to die before military action by Africa will save more lives than it risks?

Another year goes by and Mugabe hasn't had a bullet through his head.

So you are a Minister now...

You’ll already have had a briefing from your departmental chief executives. They will be hoping to train you, it is your job to make sure they don’t only talk to you like you are their boss, but treat them that way. There are twelve things you should make sure you do in the next two months, with whatever department you have charge of:

1. Buy, rent or borrow copies of all episodes of Yes Minister and Yes Prime Minister. Yes there are differences, but you absolutely, completely cannot understand how officials can treat Ministers without watching this programme. You should have seen all episodes by the time Parliament returns in the New Year.

2. Read up on the roles and responsibilities of your departments, so you know which one to ask about what. Few things will show up ignorance more than not knowing what government agency looks after what activity, because then agencies can play each other against one another.

3. Ask for all Bills in the House that your departments are servicing, seek briefings on why they were introduced, why they should proceed or be amended or defeated. Prioritise defeating those which are contrary to your policy.

4. Start negotiating what you want on the Order Paper for the New Year to get legislation introduced. Even repealing Acts requires this, so start understanding what you need to change through legislation, regulation or by your own executive decision. Legislation obviously takes the longest time, so get focused on that early.

5. Ask every official you come into contact with where the money comes from for what they seek approval for – if the answer isn’t “it is taken from taxpayers” then teach that official a clear lesson about how government is funded and the attitude that should be taken about that money.

6. Make sure you seek analysis of “do nothing” as an answer to any problem crossing your desk. Think of how “do nothing” might change behaviour by allowing people to face the consequences of their decisions.

7. Follow your instincts when you think “why does government do this”. Ask the officials why, ask what would happen if it stopped and what it would take to do this, if you don’t get a clear answer, ask for a briefing within a week.

8. If your department is full of relatively incapable and incompetent people (you ought to figure that out quickly), then seek advice from elsewhere. Treasury is a good start, but by no means enough in many cases. Generally speaking if your department can’t send you an economist or a sharp thinking analyst, it is a lost cause. Bypass it for advice, tell it what it should be doing.

9. You’ll get Ministerials (letters from the public) in droves. You’ll get officials to write responses that you’ll sign. You would save taxpayers tens of thousands of dollars annually by giving this up, and letting a secretary screen letters for most of them which are from cranks and idiots. Those from people who you need to consider can be responded to, the rest should be sent a standard letter saying “Thank you. The Minister wont be responding to your letter, please direct your query to the relevant department or the private sector”.

10. You’ll get Official Information Act requests. You can’t ignore them. You have little to fear from these while you haven’t made any decisions, but it will become a check on all papers your receive on topics. Labour used to have adhoc meetings of Ministers and “non-papers” to avoid having to reveal what it really wanted briefings on. This is why you should quickly learn how to use the OIA and how it can be used against you. Learn about LGOIMA too – the local government version. You can use this to get information from local government.

11. Get an IT consultant or someone in the know to recover ALL documents from the hard drives of all computers in your new offices. Demand it, because it is the only way you’ll easily get copies of documents the last government had produced that it has shredded and not saved. Remember most Ministers have no damned clue how to clear this. Don’t hesitate on this one – you’ll find lots of nonsense, but get someone in the party to trawl what is found.

12. Decide early what agencies should go or be merged. Remember Labour restructured the state sector in its image, you need to do this as soon as possible. That includes getting rid of functions.

Go on, it's your honeymoon period. Don't waste it.

By the way, you'll have countless parasites seeking money and favours from you in the coming months - treat them as you would similar creatures at home.